Unisys Off Campus Drive 2022 | 2020, 2021 Batch | Any Engg & Non-Engg Graduates
Unisys Freshers Drive Dates&Details:
||Service Desk Associate
|| Any Degree
||Best In Industry
About Unisys Careers:
Unisys Corporation is an American global information technology company based in Blue Bell, Pennsylvania, that provides IT services, software, and technology. It is the legacy proprietor of the Burroughs and UNIVAC line of computers, formed when the former bought the latter.
- The First Point Of Contact For All End-User Reported Issues Or Requests
- Typically Provides Technical Support For Internal And External Customers
- Responsible For Providing The First-Line Of Telephone Technical Support Of Hardware, Operating Systems, Sub-Systems, And/Or Applications For Customers And/Or Employees
Applies Basic Diagnostic Techniques To Identify Problems, Investigate Causes And Recommend Solutions To Correct Common Failures
- Takes End To End Ownership Of End User Issues Till Resolution And Follow Up As Mandated By The Process Requirements
- Escalates Complex Problems To The Remote Support Engineering Staff Or Field Engineering
- Maintains Call Quality And Response Times As Per The Agreed SLAs. Maintains Records Of Calls And Ensures All Cases Are Updated In The System
- Support Multiple Clients Through Customer Service Professionalism And Insight
- Excellent Verbal And Written Communication.
- Good Knowledge Of Operating Systems, Hardware, Networking, And MS Applications
- Good Knowledge Of Microsoft Office Suite (Word, Excel, Outlook, Etc.)
- Multitasking And Coordination Skills
- Excellent Judgment Skills To Be Able To Properly Evaluate Situations And Immediately Provide Effective Solutions
- Willingness And Ability To Work In Shifts (24 X 7)
Minimum Education Required:
- Minimum Qualification For Any Non-Engineering Graduates (2019 And 2020 Batch)
- Education, Training, And/Or Relevant Experience Equivalent To The Completion Of A Relevant Certificate Course And/Or Relevant Experience In Information Technology Service Delivery
- Relevant IT Qualifications To A Tertiary Level
How To Apply For Unisys Openings 2022:
- Eligible Candidates Are Advised To Open An Online Apply Link ( Link Is Given Below).
- This Link Opens A New Tab On Your Browser
- Read Carefully The Above Page And Find Apply Button On This Page
- Fill In All Your Academic Qualifications, Skill Experience, And Other Mandatory Details.
- Upload Your Resume.
- Check The Details Before Submitting.
- If You Are Shortlisted It Will Be Shared Through E-Mail Or Phone Call
- Interview And Venue Details Also Will Be Shared With Shortlisted Candidates Through E-Mail.
Unisys Placements 2022 Registration Link
Note:– Only shortlisted candidates will receive the call letter for further rounds